Sami Collection has been providing reliable online shopping services for over ten years through its website https://www.samicollection.com. This Shipping and Delivery Policy explains how orders are processed, shipped, and delivered. By placing an order on our website, you agree to the terms outlined in this policy.

All orders placed on the website are subject to order confirmation and availability. Once an order is successfully placed and payment is confirmed, it is typically processed within 1 to 3 business days. Processing time may vary during peak seasons, promotional periods, or due to unforeseen circumstances.

Sami Collection delivers orders through trusted third-party courier and logistics partners. Delivery timelines are estimates and generally range from 3 to 7 business days within Pakistan, depending on the destination and courier service. Delivery times for remote or rural areas may take longer. International shipping, if available, may be subject to additional delivery times, customs clearance, and local regulations.

Shipping charges, if applicable, are calculated and displayed at checkout before order confirmation. Any applicable taxes, duties, or customs charges for international orders are the responsibility of the customer unless otherwise stated.

Customers are responsible for providing accurate and complete shipping information at the time of placing an order. Sami Collection is not responsible for delivery delays or failed deliveries caused by incorrect addresses, incomplete details, or unavailability of the recipient at the delivery location.

Once an order has been shipped, tracking information may be shared with the customer via email, SMS, or through the customer account section of the website, where available. Customers are encouraged to track their shipments and contact the courier service directly for real-time updates once the order is in transit.

Sami Collection is not liable for delays caused by factors beyond our control, including but not limited to weather conditions, courier service disruptions, strikes, natural disasters, or customs clearance procedures. While we strive to ensure timely delivery, delivery dates are not guaranteed.

Orders delivered in damaged or tampered packaging should be reported immediately at the time of delivery or within 24 hours of receipt. Customers are advised to inspect packages upon delivery and contact our support team promptly if any issues are identified.

In cases where a shipment is returned due to incorrect address, refusal to accept delivery without valid reason, or repeated delivery attempts without success, the order may be cancelled. Any shipping or handling charges incurred may be deducted from the refund amount, if applicable.

Sami Collection reserves the right to modify, update, or discontinue shipping services or delivery timelines at any time without prior notice. Any changes to this policy will be effective upon posting on the website.

For any questions regarding shipping, delivery status, or related concerns, customers may contact Sami Collection through https://www.samicollection.com or by emailing info@samicollection.com.